Krzysztof Gnacinski
DE16 days after ordering a mini pc still… 16 days after ordering a mini pc still no shippment and no information whatsoever. Customer service not replying to my emails. Unacceptable.
Peter Woodcock
GBWhen I shopped for a replacement… When I shopped for a replacement computer I became intrigued at the concept of a mini computer. As a retired Engineer the logic of building a better, smaller computer made sense. I became excited as I shopped for the best. After alot of comparing, reading, I felt I would be in good hands with Ace Magician. Alas I've become disappointed in the lack of performance. The pages load slowly almost non responsive. It has just 2-4"×4" pages in english as a trouble shoot guide. I will contact Ace phone support before making a decision going forward. Regards, Peter
Elizabeth Thompson
GBProblem Fixed A problem developed with my AD08. Once Mila from Customer Services became aware of the issue she could not have been more helpful. The new system was dispatched super fast. ACEMAGIC do honor their warranty and their Customer Services are really efficient.
Cristian Vilsan
DEBad quality product Bad quality product, this PC is very difficult to move. I contacted the customer service for the return and no attention, they answered after 3 days and they ask me all kinds of explanations why I want to return it. After I answer them, I have no an answer. I called that phone number on their website and it is not valid. Everything is fake. I will have to report this website which is not legal because they do not have the real contact details which in Germany are requested. Beware of buying anything from here...
Maria Henderson
GBACEMAGIC MINI PC: Awesome Product, Awesome Service! My TANK03 is a game-changer! And their support team? Total lifesavers. Thanks for going above and beyond, ACEMAGIC!