Check phone compatibility? Better info on website needed, but good if it works Ordered two sims for my friend at myself upon our visit to the US. The information on the website wasn't super clear, but there was helpful online chat. They arrived very fast, and we picked our activation date to be the day of arrival in the US. For my friend (Redmi phone), she just put the sim in and it worked, received a text with the phone number, all good. For me (Samsung), the data didn't work. I received and texted fine, I had signal, but the data sign was missing. I called for assistance, we added manually a LYCA network, and from that moment I barely had a very low signal here and there. I basically relied on my friend for google maps etc. We stayed within Philadelphia centre and Manhattan NY area, but apart from 5min for 2 times, I never had 4G, not even any lower type of signal.

Absolutely Fabulous I contacted Sims4USA to ensure I could ring Irish land lines and mobile numbers. The response was immediate and made my decision easy to purchase the sim. The sim was waiting for me in Miami at my hotel when I arrived. The company had the card activated and everything was very smooth. The next time we visit the USA we will get 2 x sims - one for my husband and I as he also thought it excellent value for money.

New US sim The sim I ordered arrived as promised via Fed Ex. It started operating on the day I requested although in the UK we are 5 hours in advance of New York so it started working in the afternoon/evening. A very efficient service.

The ease of setting up a USA phone number on your e SIM card Very easy to use quick response to emails with questions and answers

Delay in delivery. Need to write in for them to send over after 3 business day as no acknowledgement from them after purchase. Website not stable, prompt to a website which blocked by antivirus program. Sim still deliver in the end, hope it's activated on that day as indicated on their website.