Quick install, speed as advertised Quick install, Download speed is as advertised. Steady high speed rate for streaming content all hours of the day

I’ve used Simply Bits’ family plan for… I’ve used Simply Bits’ family plan for about 10 years. The wi fi cuts out quite often, but usually not for long periods. It’s just frustrating when it does. I’ve been trying to reach their billing dept so I can change payment method. It never used to be this difficult to reach them. I haven’t had to call for any reason for probably 5 years. They have an option for customer service to call you, but you can’t do much while you’re waiting so you don’t miss the call.

Great Internet. Outstanding Service I woke up yesterday morning with my internet not working. I called tech support at 8am and there was a technician (Justin) at my door within 30 minutes. He diagnosed the problem (my equipment was 10+ years old) and had everything up and running within another 30 minutes. I was out the door to work by 9am. And on top of it all I received a call prior to the tech coming out and after he left, from Suzette (who is wonderful!) to make sure everything was working correctly. Thank you Simply Bits!

Technician was excellent!! Our technician did a fantastic job and took great care of our needs for our home, so we greatly appreciate them! Thank you so much!

The installer found a signal! The installer came out, looked around the property and figured the best place for us to receive the signal. Prior to his visit we had been told we couldn't receive a signal from our location. We had called 3 separate times over the past few years with hopes there was a new tower or a stronger signal we could connect to with Simply Bits. We are really please with the reception we are receiving! The past 14 years with Century Link has been HORRIBLE. The installer was professional, cleaned up after himself and was considerate of our space. We highly recommend Simply Bits!