I’ve used Simply Bits’ family plan for… I’ve used Simply Bits’ family plan for about 10 years. The wi fi cuts out quite often, but usually not for long periods. It’s just frustrating when it does. I’ve been trying to reach their billing dept so I can change payment method. It never used to be this difficult to reach them. I haven’t had to call for any reason for probably 5 years. They have an option for customer service to call you, but you can’t do much while you’re waiting so you don’t miss the call.

Same Day Restoration of Service I have been a Simply Bits customer for many years. The cable for our internet service finally succumbed to Tucson weather. Simply Bits technicians came out the same day and restored service. I regard that as excellent support and appreciate the quick repair.

I like Simply Bits because … The… I like Simply Bits because … The administrative office has a real live human being who is a native-English language speaker rather than a robot. The installer came exactly when scheduled; conferred with me about the best location for the inside equipment; the outside equipment, the power source and the necessary connecting wires. He worked quickly and efficiently and left behind no mess. This is the second time I have used Simply Bits and find them far superior to every single one of my prior internet service providers.

Today was my first appointment with a… Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and no contract. Thank you, Simply Bits Today was my first appointment with a Simply Bits salesperson name Shaun. So far, my experience couldn't be better. Shaun was calm, clear, authentic and friendly. My install will happen within the next ten days. If everything goes like today, I'll be a very happy customer.

Amazing service!! Amazing service!!! We finally can enjoy streaming without the annoying buffering! From the great phone customer service to our wonderful tech Donny, we are beyond pleased to be part of the Simply Bits family. Thank you all.