Gamicus Aurelius
GBSPLENDIFEROUSLY AWESOME!! I was pleasantly surprised how helpful they were in warranty -ing my cell case.. I was preparing for a lengthy battle of words. I was wrong... They were friendly and cooperative.. They replaced my broken cell case in one email.. They only asked for my address. I have other fones I will be buying cases from them from now on.. I will be buying another new cell with a new Rome case with holster.. Their cases are attractive and ergonomic. Thank you Rome for helping me..
Tom Long
GBYour customer service is great! Your customer service is great! A piece broke off my case. I contacted customer service and received an email back very quickly and had a replacement sent to my home within a couple days. Also I received a perfect fitting case for my phone.
Iain King
FII mistakenly ordered the wrong battery… I mistakenly ordered the wrong battery (X1 Carbon Gen3 instead of X1 Carbon Tablet Gen 3), a simple mistake that could have happened to anyway. The customer service was really excellent and prompt and gave me a refund as well.. really going the extra mile. I know where to get my unusual / odd batteries next time :) Thanks fella's. Iain.
Mack Richburg
GBRometech is an amazing company Rometech is an amazing company, not only did I make an initial purchase thru Amazon but I have called back because I keep breaking my clip(my own fault), and they have accommodated me every time. Great customer service.
Sherri
GBExcellent customer service Excellent customer service! They quickly responded to my inquiry and helped me figure out which product would work best! Will definitely use this company again! The cell phone case was perfect and good quality.