Great product and service Replaced an 8 year old mini-tower with an Intel NUC 13 Pro (which is an impressive little machine). Since this was a replacement for an older computer which died abruptly, I am greatly appreciative of SimplyNUC's quick order fulfillment. I had placed my order via chat/email late Friday, it shipped Monday, and was in my hands before noon on Tuesday. Nancy was super helpful answering my questions and assisting with my order. Will definitely buy from SimplyNUC again!

Easy to order. Friendly people. Fast startup. Once my web order was sent, the sales assistants kept me up to date on the status of my order. The unit arrived fully populated with memory and SSD. It has worked perfectly from startup. I'm impressed with the quiet operation and smaller form factor. I priced my Enthusiast at a local micro shop (barebones, with a basket of stuff to install). SimplyNuc's price with shipping was marginally a bit more but the ease of startup was worth it.

I ordered the NUC online and I ordered… I ordered the NUC online and I ordered some equipment that was not required. Simply NUC reached out to me to establish a better understanding of what I was needing. We adjusted the order, the equipment came to my house and I could not be more pleased with the performance to date.

Ruby works well. Good customer service. No issues with my Ruby after about two years. Good customer support. There was a minor hiccup when I ordered with Linux installed, and apparently they didn’t have the image ready or something. But I was planning to wipe the drive myself anyway, so no big deal. They communicated well, changed the order to a different option, and gave free expedited shipping. Thanks!

Lead time excessive Lead time excessive. Was advised that lead time was 1-2 weeks but production is usually inside of the lead time…yeah, not so much. The only way that I knew anything after paying in full and the initial and only email was an email from FedEx notifying of a shipment coming. I have the computer so all is good but don’t expect communication.