They told me that there would be a delay, and it worked out great. They told me that there would be a delay when I placed my order. Abi in the sales dept was terrific and kept me updated on the status. It did take longer than I expected, but again Abi's regular communication made up for it. She also explained they needed some last-minute testing on the unit to make sure it was 1000% ready for customers. I am very happy with the Moonstone computer and the purchase process.

First unit Issues I plugged in, and started the Windows setup on the first computer, NUC13OXv9 7H00297 On the first restart, it failed to access the NVME card boot. I waited 5 minutes, then just pulled the power, waited 2 minutes, then it started up. This repeated itself after connecting to thee Domain, and restarting. Also, the fan is so loud that it is extremely annoying, and difficult to ignore. So far, only 1 out of 5 stars. Appears to be just as fast as the NUC13ANHi7 unit, with 64GB, which has no noticeable fan noise.

Online store easy to navigate and has… Online store easy to navigate and has all relevant information making the purchase easy and fast . Rachel reached out to me right after order was placed ready to assist with any questions we may have . Order was shipped SAME day which i find it impressive considering other stores can't give you exact date and some tell you wait could be 14 business days . Recommend SimplyNuc 100% and will be back to shop more soon !

Lead time excessive Lead time excessive. Was advised that lead time was 1-2 weeks but production is usually inside of the lead time…yeah, not so much. The only way that I knew anything after paying in full and the initial and only email was an email from FedEx notifying of a shipment coming. I have the computer so all is good but don’t expect communication.

The Intel NUC 13 Extreme Kit is the best option I have found I am a MAC user, but from time to time I need an Intel based PC for work. The Intel NUC 13 Extreme Kit is the best option I have found, it has all the options I need and more. The quality is very high, the noise is almost non-existent, I love this system and I can customize it to my liking without paying for parts that I am going to replace. “Simply NUC” worked great - I received my NUC in 4 business days.