Need help at 2 am?...No problem I don't know which time zone these people live in but it can be 1:30 a.m you send them an email asking for help to fix a picture and you can be sure within 15-30 minutes, you'll sure get a reply. That's some top customer service 👌!

Mionrs should keep a neutral facial experssion too for a Dv application! They said, without providing any evidence, "In the photo, minors under the age of six are not required to keep a natural facial expression for a DV application!" but not true! The official website (photo examples web page) of the USA says, "Photo tip: The child's facial expression must be neutral." in the children section under one of the photo examples. Maybe you should stop confusing applicants!

Really excellent service Really excellent service. With this App I achieved my photography in a matter of minutes, not only the technical part but also the Customer Service is excellent. I had a problem, I wrote to the support email and in less than 5 minutes they were working on my problem. I recommend it 100%.

I had an issue with the format and… I had an issue with the format and through email support, the attention was immediate and fast and they were able to help me try several options until we got it working. Thanks you, Tatiana and Aida!

Don’t waste your money and time Don’t waste your money and time, especially if you need a photo for the US green card lottery. They cut my hair, changed the shape of my ears, added a shadow around my neck. When I asked for a fixture or refund, they tried to convince me that the photo will be accepted and that I don’t need white or off white background. I’m not going to post my photos for security reasons, but if the proof of my statement is needed, I’ll be more than happy to provide it.