Took a couple tries, but it worked. Good customer service Initially I was disappointed as I got a super pixelated photo which was not accepted for my visa application. However, Visafoto supplied me with new versions of my photo two times in addition to the initial photo that got rejected, and the third photo got accepted. The customer service was very fast in answering my emails and supplying new photos.

I messed up I messed up. I made a mistake on visafoto's website and didn't realize it until after I paid. I contacted visafoto's support team and was contacted quickly with a response that visafoto would correct my mistake even though it wasn't their fault. This is a great company!

Really great customer service. I uploaded three separate photos I processed through Visafoto to the Chinese visa online application. The first two went fine. The third one was rejected. My fault: not great photo and the my son's bangs were too far down on his forehead. So I contacted Visaphoto and within two minutes they responded with what went wrong and said send another one and will will get it fixed for free. I sent another photo and they responded in four minutes. And they verified it was accepted on the website. Wow! I selected to use Visafoto from similar reviews of such quick resolution of issues. It is true and they are authentic and really great! Oh, and both Paul and Tatiana helped me. Serious, where can you get such great customer support? They are the BEST!

Photo issue resolved quickly We had an issues with one Visa photo not being accepted by the counsulate, and the tech support staff helped us correct the issue that same day by editing another photo for us. Great service!

Thank you for an excellent service Thank you for an excellent service. I was having issue uploading pic for visa and i contacted Vistafoto.com. There guidelines are easy to follow, system is very user friendly and they have excellent customer service. After i got the pics via email, I uploaded them again and system gave me an error that it cannot detect eyes. They fixed the error in five mins and it resolved the uploading issue. Thank you, I will sure use this service again. Keep up the good work 😁