the service works my first photo was rejected by the Irish Passport authority. Tatiana and Paul very quickly responded to my email and manually corrected the photo. The corrected photo was accepted. thank you to Visafoto.

Bumpy Visa to Pakistan I was trying to submit my photo for over a while to obtain a visa to Pakistan with no luck. I broke down and paid for Visafoto to help me. The first attempt was not successful, so I contacted them for further assistance. Ekaterina responded within 15 minutes. I submitted a second photo to her, but she said the it needed to be clearer. I then set up an improvised tripod to make another photo, sent it to her, and received a clean visa photo. And it was accepted. Hallelujah! During this experience, Ekaterina responded to me in emails four times within an hour to help me. I truly appreciate the extra support that I needed.

Need help at 2 am?...No problem I don't know which time zone these people live in but it can be 1:30 a.m you send them an email asking for help to fix a picture and you can be sure within 15-30 minutes, you'll sure get a reply. That's some top customer service 👌!

I had an issue with the format and… I had an issue with the format and through email support, the attention was immediate and fast and they were able to help me try several options until we got it working. Thanks you, Tatiana and Aida!

Mionrs should keep a neutral facial experssion too for a Dv application! They said, without providing any evidence, "In the photo, minors under the age of six are not required to keep a natural facial expression for a DV application!" but not true! The official website (photo examples web page) of the USA says, "Photo tip: The child's facial expression must be neutral." in the children section under one of the photo examples. Maybe you should stop confusing applicants!