Responsive and trustworthy I was truly impressed by the service. The team went above and beyond to make sure my passport photos would be in compliance with all the requirements. Communications were easy and responses were quick. Highly recommend.

Really great customer service. I uploaded three separate photos I processed through Visafoto to the Chinese visa online application. The first two went fine. The third one was rejected. My fault: not great photo and the my son's bangs were too far down on his forehead. So I contacted Visaphoto and within two minutes they responded with what went wrong and said send another one and will will get it fixed for free. I sent another photo and they responded in four minutes. And they verified it was accepted on the website. Wow! I selected to use Visafoto from similar reviews of such quick resolution of issues. It is true and they are authentic and really great! Oh, and both Paul and Tatiana helped me. Serious, where can you get such great customer support? They are the BEST!

Bumpy Visa to Pakistan I was trying to submit my photo for over a while to obtain a visa to Pakistan with no luck. I broke down and paid for Visafoto to help me. The first attempt was not successful, so I contacted them for further assistance. Ekaterina responded within 15 minutes. I submitted a second photo to her, but she said the it needed to be clearer. I then set up an improvised tripod to make another photo, sent it to her, and received a clean visa photo. And it was accepted. Hallelujah! During this experience, Ekaterina responded to me in emails four times within an hour to help me. I truly appreciate the extra support that I needed.

Took a couple tries, but it worked. Good customer service Initially I was disappointed as I got a super pixelated photo which was not accepted for my visa application. However, Visafoto supplied me with new versions of my photo two times in addition to the initial photo that got rejected, and the third photo got accepted. The customer service was very fast in answering my emails and supplying new photos.

Need help at 2 am?...No problem I don't know which time zone these people live in but it can be 1:30 a.m you send them an email asking for help to fix a picture and you can be sure within 15-30 minutes, you'll sure get a reply. That's some top customer service 👌!