I’ve been purchasing audio products I’ve been purchasing audio products, such as in ear, monitors, and Dongles from Linsoul for over three years now and when I had a problem they were able to help me get the problem resolved shipping. May take some time, but what do you expect? It’s from China but my packages arrive along with shipping info for tracking.

Never again. The item was in stock and I payed for express shipping, customer service say that it wasn't in order and the timeframe that is express shipping is when they get the product. And that timeframe is 3 to 7 days, will not touch anything more frome this company or even consider ordering anything else.

KZ SK10 Faster delivery than expected with a high quality product. The KZ SK10s are amazing earbuds with the quality of IEMS they're such a good product. I'll be sure to recommend them to everyone looking for headphones

Never recieved my Headphones Never recieved my Headphones. Linsoul does not want to send me new ones or even start an investigation to find my package. Worst service ever after 2 months of waiting, the promised it would be fixed in 5-8 business days.

HORRIBLE EXPERIENCE HORRIBLE EXPERIENCE! Had a defective IEM and they gave me the run around and wouldn't let me exchange or send replacement until I "smashed the Iems with a hammer" a whole week for them to even offer a solution. After sending them video evidence they still never sent them. SCAM!!! Buy elsewhere - hifigo, penonaudio, amazon.