Thank you Linsoul After many orders from Linsoul I have yet to have an issue. And this most recent order was the same. Shipping from China to Australia was speedy, the package was securely packed, and it arrived in pristine condition. The price of the item was very competitive, and I am very happy with it.

This company has it all wrong.. This company has it all wrong... They have been facing so many QC issues that I hope that someone will read this before doing any purchase from them. I bought a 500 USD iem and had to return them 2 times within a couple of years. And no, I'm not throwing them around, they carefully stay at home. And guess what, you have to pay for the repair and shipping, wonderful. And last but not least, you can't get an invoice of your purchase so if you get them stolen or anything bad, well.... you can't send any official purchase proof that inssurances accept so you're screwed. So you might think that you save up money at start but down the road, you some some as well as sanity because of their not helping at all after sales. Be warned

Trustworthy and great customer service Linsoul is a great site for Chi-Fi gear. I had an issue with receiving an incorrect item and the customer service response was excellent, quickly looking into what had happened and then offered options what could be done to make me happy.

Never recieved my Headphones Never recieved my Headphones. Linsoul does not want to send me new ones or even start an investigation to find my package. Worst service ever after 2 months of waiting, the promised it would be fixed in 5-8 business days.

Never again. The item was in stock and I payed for express shipping, customer service say that it wasn't in order and the timeframe that is express shipping is when they get the product. And that timeframe is 3 to 7 days, will not touch anything more frome this company or even consider ordering anything else.