Creating a family heirloom. I am always skeptical about buying from sites I see in Facebook ads, but I did my research and made a purchase. I used a family video and was going to give it as a gift, but my husband and I loved the final product so much, we kept it. I bought the smallest one with the bamboo frame since this was an “experiment.” My next purchase will be larger and lucite. The quality of all components (reproduction, frame and even the wire) were excellent and the result is a one-of-a-kind treasure. The customer service was prompt and professional.

I've purchased 3 IO's now and no. I've purchased 3 IO's now. After about 6 months, one screen developed green lines through the display. Customer Service was less than stellar. 6 months later, another screen goes defective, this time with burn-in. BURN IN on an infinite display doesn't sit well with me. The second return Kevin from customer support first told me my item wasn't received (I guess he didn't check the tracking number first). It was received a week earlier. When I emailed Kevin back to let him know his mistake and that a refund to the original payment would be fine, he replied immediately with "A refund is out of the question." LOL. poor products. they go broke after 6 months. even poorer customer service. don't support.

Customer service I was having some issues getting an NFT framed. I reached out to customer service and the process went really slow, but after reminding them a few times to get back to me they hopped on a personal call with me and fixed the issue (the issue was with Metamask). The video frame that I ordered came in super quick too even though I'm in Europe <3

Fantastic products and even better customer service! My roommate bought me an Infinite Object a couple years ago which was a lot of fun to have on display, but it recently was knocked over and the display broke. I reached out to customer service, who was very responsive and professional, and they were able to repair the video print very quickly and without any issues. I am very much looking forward to getting it back on the wall!

Superb and standard setting customer service I dealt with Crystal B and found her to be very proactive in helping me find a solution and very committed to ensuring I did. Very timely and prompt responses and very helpful. Having dealt with a bunch of other web3 companies, this level of customer service is not be taken for granted.