90 dollars shipping costs The frame is great. But overall I paid 50 Dollar for shipping and afterwards UPS charged me with 35 EURO on top ( which was not VAT ) . After I reached out to the customer Service I got told it was VAT ( even thought it said on the receit it clearly wasn't ). Pretty dissapointed to pay more than 90 dollars only for shiping to Germany. Would not recommend if you order from overseas.

Absolutely amazing Absolutely amazing, coolest thing I own! The decorative custom frame really sets it off. I would buy more art from IO but not a fan of just the clear or bamboo frame options, please open it up for customization or more frames

Superb and standard setting customer service I dealt with Crystal B and found her to be very proactive in helping me find a solution and very committed to ensuring I did. Very timely and prompt responses and very helpful. Having dealt with a bunch of other web3 companies, this level of customer service is not be taken for granted.

Customer service I was having some issues getting an NFT framed. I reached out to customer service and the process went really slow, but after reminding them a few times to get back to me they hopped on a personal call with me and fixed the issue (the issue was with Metamask). The video frame that I ordered came in super quick too even though I'm in Europe <3

10/10 Customer Support - Crystal For some reason about 2 months after receiving my item it stopped working. I emailed customer support and Crystal got back with me the day after. I sent her video proof of it not working and she immediately offered me a refund/replacement. All within 2-3 days of when my item stopped working. 10/10 customer support. Product was amazing until it stopped working but no worries since I’ll be getting a free replacement!