Great service! We reached out to the team via a robot chat box to ask for a gift receipt to be used in our order instead of a normal receipt (as it's being sent directly to the recipient). I didn't expect someone to reach out that they've completed the request since I was typing to the chat last night (after hours) but they completed it & emailed me this morning with confirmation. So helpful!

Prepare to be wowed! First of all, this product is amazing! If you choose one of their designs or create your own, your object is unique, great quality and super cool. Customer service was responsive, efficient, and so helpful! These objects will be part of my gift-giving for years to come!

Great product, great customer service! Crystal went above and beyond to assist me in a timely manner. I loved the product but was disappointed to realize I ordered the wrong size. As a made to order product, I assumed a return might not be possible, however, the return process was super easy. So excited to get my frame back! Great product and great customer service!

90 dollars shipping costs The frame is great. But overall I paid 50 Dollar for shipping and afterwards UPS charged me with 35 EURO on top ( which was not VAT ) . After I reached out to the customer Service I got told it was VAT ( even thought it said on the receit it clearly wasn't ). Pretty dissapointed to pay more than 90 dollars only for shiping to Germany. Would not recommend if you order from overseas.

Superb and standard setting customer service I dealt with Crystal B and found her to be very proactive in helping me find a solution and very committed to ensuring I did. Very timely and prompt responses and very helpful. Having dealt with a bunch of other web3 companies, this level of customer service is not be taken for granted.