I would never purchase from this… I would never purchase from this company again. I ordered a king-sized quilt. The quilt was not big enough to cover the bed and the quality was poor. When I returned the quilt, the cost of return shipping was deducted from my refund PLUS an additional $6 and some change.

First time (...and last time) customer First time (...and last time) customer. Ordered item online, finally received wrong item via UPS after a shipping delay. Called and texted company to report their error. Overstock sent their choice of a substitution without notifying me, or providing the option of canceling. AND, the substitution is advertised as lower priced, so I was overcharged. I'll stick with Amazon, eBay, and my local stores.

Horrible return policy Horrible return policy. Horrible customer service from people who can't even communicate. I tried for 2 weeks to contact someone for a return since I was unable to process the return through their website. By the time I reached someone, the return window had closed and he would not help me beyond possibly charging me for return shipping and only giving me store credit. And I wasn't even guaranteed that.

shouldn't order this company I ordered a mattress pad and received completely different item twice. Even after 3 weeks from ordering, there was no prospect of receiving the correct product, and I spent a lot of effort to return it. Finally, after spending 4 hours, I finally got to talk to a decent person and get my money back. Do not waste your time on this company's text customer support. Despite their name, they are actually useless AI. Warehouse doesn't do a decent job either. I ordered a mattress pad from Walmart instead, and the next day I received a proper cotton mattress pad that felt like a cloud of water proofn. It was really a nightmare. Not recommended.

bed bath and beyond gift cards They bought bed bath and beyond and claim they accept their gift cards in the checkout but claim the 200 dollars of gift card credit which explicitly states "NEVER EXPIRES" actual did expire and they say it's not their fault or problem that they actively chose to steal my wedding gift. Genuine scumbags work here and their admin is trash for making that policy. I hope they get sued by class action lawsuit. They're just stealing. That's what it is no matter what BS they claim. Nobody reached out to me from their company to tell me about the change before it happened. Why does our govt allow this BS