
John Murphy
GBLast Chance Buys are Scammers; do not order from them! I ordered Adobe Photoshop CS6-Mac on September 20th, 2015. I never received the product and tried to contact the company but after an automated answer to leave a message or to "best go online and send a message" I got another message that my called was disconnected. After several emails but never heard back from this company. I should have checked them before I ordered. Consumer beware! These are scammers. DO NOT BUY FROM THEM!!!! American Express is investigating them for Fraud.

Monique Tindall
GBCustomer service STINKS I am getting quite frustrated with their service. We ordered CS6 a week ago and the order says it is pending. We have emailed twice and tried connecting through live chat three times. It always times out. We can't seem to get through to figure out why this hasn't shipped. Meanwhile we can't get the work done because we don't have the program.

kconkey
GBDo not use this retailer! - should be negative stars... Not sure if they will post this since they seem to be deleting their negative reviews, but here goes. I placed an order for CS6 almost 2 weeks ago, and received notice that it would be "shipping shortly" immediately afterwards. After a week of dead silence and no change in "my account" status, I tried calling customer service, leaving messages for the shipping department, and emailing as directed, but got no where. I have tried again several times this week, still getting no where. I did eventually get a live (albeit rude) person who directed me to their tech support person for Adobe products (option 3 which seems odd for shipping question), who was helpful enough, but still could not tell me when I might receive my purchase, or much of anything other than someone would call me within 24hr to answer my question. Still nothing! After seeing the few negative reviews that remain on this site with the same issue, I canceled my credit card to prevent this purchase from going through. A pain, but at least I am not out any money from this non legitimate business!

Sherice
GBHorrible customer service UPDATE: Finally received the product (8 days after ordering) and received a blank disc. The disk and serial number were not in Adobe packaging. Called Adobe support and gave them the serial number I was given by Last Chance Buys and turns out it is an Adobe licensing product (which I'd be surprised if you are even able to sell). I believe they should have disclosed these things right away. Thankful that Adobe chat was able to help me out. I recently purchased the CS6 Web and Design Premium from Last Chance Buys. Did not receive a confirmation by email. I tried calling and emailing customer support for a status update and had not heard anything back. The customer support line prompts took me to the recent purchases line where they prompt you to create a ticket online. I tried to create a ticket online and am taken to a broken link (saying you have entered an incorrect address which is their link). My status on my account had not changed. 5 days later and I finally get a tracking number (that is not found). I have taken screen shots of all my difficulties with this site for proof. 5 days later and I still have not received a response for any of my emails. The product is still not on my doorstep. On the site they say they will get back to you in less than 24 hours to respond (lies). I would not recommend them to anyone. Yes, their prices are great, but it is not worth not knowing whether you will even get the product or not. BE VERY CAUTIOUS!

Jax Fernandez
GBSuperlative Ordered CS6 and received my order promptly. The software installed without a hitch. Actually, I received Photoshop CS6 extended which has a few more extras as opposed to the basic package that I paid for. Thank you very much Lastchancebuys for your sale product, your rapid delivery and the unexpected upgrade !!! I will look at their site from time to time to see if there is anything more that I can use. Would certainly buy from them again. Strongly Recommend :)