Sherice
GBHorrible customer service UPDATE: Finally received the product (8 days after ordering) and received a blank disc. The disk and serial number were not in Adobe packaging. Called Adobe support and gave them the serial number I was given by Last Chance Buys and turns out it is an Adobe licensing product (which I'd be surprised if you are even able to sell). I believe they should have disclosed these things right away. Thankful that Adobe chat was able to help me out. I recently purchased the CS6 Web and Design Premium from Last Chance Buys. Did not receive a confirmation by email. I tried calling and emailing customer support for a status update and had not heard anything back. The customer support line prompts took me to the recent purchases line where they prompt you to create a ticket online. I tried to create a ticket online and am taken to a broken link (saying you have entered an incorrect address which is their link). My status on my account had not changed. 5 days later and I finally get a tracking number (that is not found). I have taken screen shots of all my difficulties with this site for proof. 5 days later and I still have not received a response for any of my emails. The product is still not on my doorstep. On the site they say they will get back to you in less than 24 hours to respond (lies). I would not recommend them to anyone. Yes, their prices are great, but it is not worth not knowing whether you will even get the product or not. BE VERY CAUTIOUS!
Bella Martin
GBScam......Scam...... Scam......Scam....... run!!! I placed an order in March and never received it!!! They sent me a bogus UPS tracking #! I have email correspondences from the company begging me not to report them!
Andri
GBProducts paid for are not delivered. Stay away! I have been charged for a product I ordered 4 weeks ago but have not yet received - and doubt I will ever receive at this point. Their customer service is non-existent: they do not respond to any form of communication (email, online messages, phone). I have never left a bad review for a company before - and I even filed a BBB complaint about them, again for the first time. I would recommend to everybody to stay away and never order anything from Last Chance Buys.
Monique Tindall
GBCustomer service STINKS I am getting quite frustrated with their service. We ordered CS6 a week ago and the order says it is pending. We have emailed twice and tried connecting through live chat three times. It always times out. We can't seem to get through to figure out why this hasn't shipped. Meanwhile we can't get the work done because we don't have the program.
Niti
GBNever Received Product. I had ordered Adobe Suite CS5. Never received the product. I tried to contact the company, there was just an automated recording to leave a message or to "best go online and send a message". Never heard back from this company. I send a few emails. I should have checked them before I ordered. Consumer beware! These are scammers. DO NOT BUY FROM THEM!!!!