Fake product ads, return to Taiwan I ordered the camera and found the quality to be NOTHING like advertised. I literally had a side-by-side of my 7 year old Logitech C920 and the lumina and the lumina was pixellated and off-coloured. I played with the settings for half an hour and still couldn't get it to look at all reasonable. Also whenever using the background blur there is a halo around me unlike anything on their website. Clearly the website videos are faked. WORSE they want me to pay $100 to return it to Taiwan when it was shipped from within the country.

Terrible experience with this company Terrible experience with this company. I ordered a breast pump and was given no indication as to when it would arrive despite paying an addional fee for express delivery. I eventually had to order a different pump from another company. I then proceeded to return the product when it eventually arrived from China. I was informed that I would receive a full refund upon receipt. After chasing by email the company finally confirmed that they had received the product and would issue a refund, they never did. I have had to make a claim via my credit card company instead.

On Thursday 13th July On Thursday 13th July, me and my family were supposed to visit Onhwa Lumina. That evening was cancelled due to the weather. We got in contact and asked if we could have a refund. They advised that they do not give refunds. Really disappointed in their response when they cancelled. This is daylight robbery!!

NEVER BUY FROM Lumina Ignore at all cost never ever buy from them 😭😭😭😭😭😭😭😭😭😭😭😭 they will ask you to send the item back then you will lose your item plus return cost ( to China ) all together. SCAM scam Google should banned them selling something online

Refund promised, then ghosted Expected: took longer than planned to arrive (no big deal) Unexpected: the quality was nothing like what is shown on the website/indiegogo campaign Criminal: I sent the camera back, was promised a refund, 2+ weeks later, it hasn't arrived. I was told it was imminent. Now they're not responding to emails. DO NOT BUY THIS PRODUCT