H. Mus
IDAnyone reported to the police Anyone reported to the police? I think we can gather together thru online to charge them with proper legal actions. At least they will publish worldwide that they are scammer to avoid victim in their activity in the future. Im willing to spend more dollars to make an legal actions again them if they not fullfill this project.
Maral khuder
GBNEVER BUY FROM Lumina Ignore at all cost never ever buy from them 😭😭😭😭😭😭😭😭😭😭😭😭 they will ask you to send the item back then you will lose your item plus return cost ( to China ) all together. SCAM scam Google should banned them selling something online
C Maraj
CAScam company Scam company. Recieved my pump that cost CDN $274 (including warranty) but it was in a box with Chinese writing and had “Horigen” on it instead of “lumina”, I asked for money back but they said I would have to ship it back. Shipping was gonna cost over $200 so I said no. Then they offered a 30% refunded, and I never ended up getting the refund as they started ignoring my emails!! And the bank won’t refund me so I’m out of luck.
Sarah Golding
GBLumina Beauty is a scam company Lumina Beauty is a scam company, do not buy the breast pumps and avoid at all costs! Arrived in damaged packaging and without any branding, clearly just a very cheap knock off product. I returned it all the way back to China as requested and they said their finance team were processing my refund but I haven’t received anything and they now have stopped replying to my emails. Avoid!!!
Sally Woodside
CAI unfortunately had the same experience… I unfortunately had the same experience as the other reviews-opened the package and it had a sticker slapped on it from Lumina, but it was sent from”Horrigan” a dodgy Chinese company. Customer service was really great at first, said no problem would refund me and refund the anmount it cost to ship item back. But alas, when following up on my refund and shipping refund, No reply, looks like they’re out of business now.? Good riddance to bad rubbish.