Refund promised, then ghosted Expected: took longer than planned to arrive (no big deal) Unexpected: the quality was nothing like what is shown on the website/indiegogo campaign Criminal: I sent the camera back, was promised a refund, 2+ weeks later, it hasn't arrived. I was told it was imminent. Now they're not responding to emails. DO NOT BUY THIS PRODUCT

Don’t buy!! The lumina took a long time to arrive. The parts don’t fit together great, you really have to push them hard together, the flange kept popping off during pumping sessions, the collection cup kept unsealing itself so milk I’d sat ages to get would leak and 3 months in one of the two pumps stopped working, and although I complained a month ago I’m get to have a refund. Avoid! This issue cause my expressing schedule to be heavily impacted and now my baby has had to go fully formula fed.

On Thursday 13th July On Thursday 13th July, me and my family were supposed to visit Onhwa Lumina. That evening was cancelled due to the weather. We got in contact and asked if we could have a refund. They advised that they do not give refunds. Really disappointed in their response when they cancelled. This is daylight robbery!!

LUMINA IS THE WORST!!! Never buy from this people, I ordered a dip nail kit in January but I choose the option of paying after receiving, I received the product in April after I had ordered somewhere else..now they don't want the product back but they want me to pay.i thought the company was Swiss based but its from China..Trust me when I say companies like Amazon,temu,shein are much better than this lumina guys

Lumina Beauty is a scam company Lumina Beauty is a scam company, do not buy the breast pumps and avoid at all costs! Arrived in damaged packaging and without any branding, clearly just a very cheap knock off product. I returned it all the way back to China as requested and they said their finance team were processing my refund but I haven’t received anything and they now have stopped replying to my emails. Avoid!!!