Lumina Beauty is a scam company Lumina Beauty is a scam company, do not buy the breast pumps and avoid at all costs! Arrived in damaged packaging and without any branding, clearly just a very cheap knock off product. I returned it all the way back to China as requested and they said their finance team were processing my refund but I haven’t received anything and they now have stopped replying to my emails. Avoid!!!

Don’t buy!! The lumina took a long time to arrive. The parts don’t fit together great, you really have to push them hard together, the flange kept popping off during pumping sessions, the collection cup kept unsealing itself so milk I’d sat ages to get would leak and 3 months in one of the two pumps stopped working, and although I complained a month ago I’m get to have a refund. Avoid! This issue cause my expressing schedule to be heavily impacted and now my baby has had to go fully formula fed.

Scam company Scam company. Recieved my pump that cost CDN $274 (including warranty) but it was in a box with Chinese writing and had “Horigen” on it instead of “lumina”, I asked for money back but they said I would have to ship it back. Shipping was gonna cost over $200 so I said no. Then they offered a 30% refunded, and I never ended up getting the refund as they started ignoring my emails!! And the bank won’t refund me so I’m out of luck.

Do not buy this no matter how pretty it looks! Same negative experience as most other actual buyers. It's all a fake. My computer won't even let me download the app the camera supposedly needs to do any of what was promised because it's says it's a fraudulent site. They've mimicked Apple's packaging to make you think you're getting something high-end but it's a total piece of crap. DO NOT BUY THIS!

Scam company Scam company. I've been duped with a malfunctioning breast pump. It lasted all of two weeks before it failed. Customer service was initially responsive now not returning my emails at all. I was also worried as my bank picked up that the payment might be fraudulent so I doubt going to be able to get my money back that way. Avoid them