Steffi Houlston
GBDo not buy this!! Do not buy this!!! This is not a legit company says it's in America but shipped from china. I ordered a pump it took weeks to arrive despite paying for express delivery by which point my milk supply stopped despite trying to hand pump. I wrote asking for a refund and was offered 20% discount which I declined as I had no need for the pump so requested returns instructions and was ignored despite a number of emails. I then decided to give the pump to a friend who is a new mum, she has informed the pump does not have sufficient suction, does not effectively collect milk, leaks everywhere, is hard to empty. Complete waste of £80 that I could not afford to lose.
Amy Forster
GBDon’t buy!! The lumina took a long time to arrive. The parts don’t fit together great, you really have to push them hard together, the flange kept popping off during pumping sessions, the collection cup kept unsealing itself so milk I’d sat ages to get would leak and 3 months in one of the two pumps stopped working, and although I complained a month ago I’m get to have a refund. Avoid! This issue cause my expressing schedule to be heavily impacted and now my baby has had to go fully formula fed.
Mark
GBBeware the fine print! Beware the fine print! Camera works fine but the mounting bracket is too lose to affix to monitor (slides off). There is no way to adjust or tighten the mount hinge. Contacted customer service and 4-8 weeks needed for replacement AND I PAY FOR SHIPPING FROM CHINA! There are many other webcam choices - stay away from this one.
customer
GBTerrible experience with this company Terrible experience with this company. I ordered a breast pump and was given no indication as to when it would arrive despite paying an addional fee for express delivery. I eventually had to order a different pump from another company. I then proceeded to return the product when it eventually arrived from China. I was informed that I would receive a full refund upon receipt. After chasing by email the company finally confirmed that they had received the product and would issue a refund, they never did. I have had to make a claim via my credit card company instead.
CD
GBDo not buy this no matter how pretty it looks! Same negative experience as most other actual buyers. It's all a fake. My computer won't even let me download the app the camera supposedly needs to do any of what was promised because it's says it's a fraudulent site. They've mimicked Apple's packaging to make you think you're getting something high-end but it's a total piece of crap. DO NOT BUY THIS!