Scam company Scam company. Recieved my pump that cost CDN $274 (including warranty) but it was in a box with Chinese writing and had “Horigen” on it instead of “lumina”, I asked for money back but they said I would have to ship it back. Shipping was gonna cost over $200 so I said no. Then they offered a 30% refunded, and I never ended up getting the refund as they started ignoring my emails!! And the bank won’t refund me so I’m out of luck.

NEVER BUY FROM Lumina Ignore at all cost never ever buy from them 😭😭😭😭😭😭😭😭😭😭😭😭 they will ask you to send the item back then you will lose your item plus return cost ( to China ) all together. SCAM scam Google should banned them selling something online

Do not buy this no matter how pretty it looks! Same negative experience as most other actual buyers. It's all a fake. My computer won't even let me download the app the camera supposedly needs to do any of what was promised because it's says it's a fraudulent site. They've mimicked Apple's packaging to make you think you're getting something high-end but it's a total piece of crap. DO NOT BUY THIS!

Lumina - A professional Third Hand. Lumina has offered us a very professional and extremely helpful service. Ian, has been outstanding and helped us every step of the way through the ups and downs of the every changing energy market. Ians Account Manager support, his patience alongside his market knowledge has been a great asset to our organisation. We look forward to continuing our partnership over the years to come..

One star is being generous. One star is generous. The breast pump is absolutely faulty, it’s painful when you do manage to get 5 seconds of it functioning and has really impacted my feeding. Customer service will ignore you despite the rubbish on their website about returns and warranty. DO NOT BUY !