Do not buy a gift card A friend bought a gift card for me, but due to a "technical problem" as they call it, I cannot buy anything. They deny any return to the gift card buyer or any other similar solution. The issue persists after 20 days. The customer service has left me calling for 10 days (and counting) without providing any actual help. I am just waiting for them to resolve their own issue and when they finally call me they ask me for feedback on their problem.

I ordered 4 items and received the 2 of… I ordered 4 items and received the 2 of them only while on their end seemed as fully delivered. I called them about 4 times, I sent email and after one month +, neither refunded me nor sent the 2 remaining items. While in the past I did not have similar issues after this non existent customer support, I will never buy anything else from them. Its ok until you have actually an issue, then good luck... the amount thankgod was really small but still is not the amount (which I paid anyway) but the experience and the scam.. Even if they did not believe I was saying the truth if they had a serious inventory they will see that they could find the issue.

Very bad experience with quality issue Very bad experience with quality issue. Public gave up responsibility of defected item, although as seller they are fully responsible. Have to take action via EU consumer protection

Public Customer Service is absolutely unacceptable ... Bought set of books for my KID for school (19 books). They didn't sent me one book and I have contacted via online claim procedure then via phone and still nothing. I filed my claim on August 30th and now on September 8th nobody is coming back to me with any answer. Their customer service is absolutely zero, unacceptable

Don’t Go Here On A Weekend If Possible This store gets busy. I have found that if you want something from a busy section, you literally have to go to other sections to find a person who can help you. The person who helped me, even though it was not his area, was able to get me the answer I needed which for me, unfortunately, was that they didn’t have my item even though it said online that it was in the store.