Public Customer Service is absolutely unacceptable ... Bought set of books for my KID for school (19 books). They didn't sent me one book and I have contacted via online claim procedure then via phone and still nothing. I filed my claim on August 30th and now on September 8th nobody is coming back to me with any answer. Their customer service is absolutely zero, unacceptable

I ordered a invertor freezer and got a… I ordered a invertor freezer and got a candy fridge. It was delivered 4 days ago and until then nothing has happened. They keep telling me “tomorrow someone will let me know” and nothing happens. They are scammers honestly. Do not use

Absolutely terrible experience!! Honestly you guys, I have no idea how you’re still surviving in this field... Your customer services and deliveries are one of the worst to ever exist! Your products sales are a total FRAUD!! The prices are extremely high and I’ve been trying to order something for more than two months and you practically make it impossible for me! Your external partners take for ages to prepare a delivery and you seem to stand by and just watch and do absolutely NOTHING!! So so frustrating… You definitely know how to get on people’s nerves!! Just sell the company to someone more worthy, organised and capable!! Utterly, embarrassed of you and your company’s values and policies!! Never ordering from you again, not even visiting one of your stores for window shopping!! I strongly advise people to stay away from this chaotic situation!!!

Received a damaged product over a month… Received a damaged product over a month ago and still trying to have it picked up for return. They stopped returning my emails. Will now have to try to have the credit card charge reversed. Horrible customer service.

Very bad delivery arrangements It is the second time today that I have ordered something from the Public and did not arrive on time. The worst is that both times (the first in a shop and the second online purchase), I was asked what day I want the item to be delivered. If they cannot deliver when the client wants, why they have this option in the first place?