Appliances of America

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1.55
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

5.00%

1

80.00%
About Appliances of America

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Wendy Feller
GB

Why Doesn’t Anyone Make Quality Appliances I remodeled my kitchen, four years ago, purchased all new kitchen appliances, fridge, double oven, cook top, dishwasher, microwave. The Whirlpool double oven was replaced, within the first year. It took Home Depot months to replace it, even though I bought extended warranty,. I went 6 months without ovens. The Samsung dishwasher is the worst dishwasher I’ve ever owned. It’s been repaired, twice. The Samsung refrigerator has had two broken plastic parts, inside the fridge, the ice maker is broken, the fridge is making a different noise, mold is growing in between the plastics the drawer is made of, (there is no way to take the drawer apart). The LG stove top works well, but the knobs have broken and melted. I spent thousands of dollars for crap appliances. I would gladly take back my 20 year old appliances. I’m a 64 year old woman, it’s just my husband and myself, living here, so my appliances don’t get rough use or overuse. I will be buying new again, within the next year. I will NEVER buy anything from Home Depot, and will not purchase any of these brands again, except Whirlpool.

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Bill
GB

I spent well over $ 12,000 on kitchen… I spent well over $ 12,000 on kitchen appliance in 2014 on top of the line Wolfe stove/ovens and Sub zero refrigator. I'm a single retired gentleman who does very little (I mean maybe once a week) and called to service my sub zero routine maintance. That went fine but my burners were not igniting. Long story short I had to purchase 2 burner unit at over $480 TO FIX STRIKER Tech couldn't explainit--said very unusual -never say problem before. Builder said he talked to store to see if they would cover cost--6 weeks later still no answer BUYER BEWARE BUYER BEWARE NOT REPUTABLE COMPANY, i CAN'T AFFGORD TO DO BUSINESS WITH A COMPANY LIKE THIS--CAN YOU

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Jeff Nichols
GB

Customer service problems; perhaps some growing pains These guys do not respond quickly to emails or phone calls (2 day response time), do not provide ship dates. 3 weeks later, still waiting, with no updates. Order status displays "no information available". Cancelled the credit card I gave them, cancelled order. I did get a call from the store manager. He was very apologetic, and wanted to make things right. For me, however, that ship has sailed. I deeply appreciate his sincere effort in calling, I know calls like ours are not easy, or fun. As mine seems to be the only even half negative review here, maybe you'll have better luck.

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Burchmore
CN

Appliance Company of America (Zhuhai) Co., Ltd. Mis-representation Air Fryer Oven: My wife bought an Appliance Company of America (Zhuhai) Co., Ltd. Air Fryer Oven: ACA Model ATO-EAF26A as a birthday present. Capacity quoted as 26Litre. Ideal. But it looked small so I measured the oven internal dimensions: 32cm w x 18 cm h x 31.5 cm d = 18.14 cu cm = 18.14 litre WHAT A JOKE! As a follow up: The Company have refused to take it back and refund. Buyer Beware!

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chelston
GB

horrible service I ran out of time waiting for my order so i had to cancel and they assured me that i will recieve full refund within 7-10 days... i will change review to five stars as soon as i get email verifying that the order has been cancelled and will be recieving full refund and will write another review when i recieve full refund back... i placed my order on oct 29 2015 and was promised delivery within 15 to 20 days and nothing so i called and they said order should ship out nov 27...then heard nothing called again nov 30 and they guarnteed me 1000% that my order would ship out dec 4th which again it did not ship ... i called today and they told me that it MIGHT ship out on dec 11th...so i decided to cancel my order... im very skeptical about recieving my refund... because of the reviews on the bbb website..

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