Terrible customer service. Do not buy from them. As with previous reviewers I have had continual problems with customer service. Initially was pleased with buds but when one stopped charging I had them sent back under warranty. That was almost 10 months ago. I have emailed them weekly since then. Sporadically I receive a reply stating they will get another set sent out but it is not looking likely. They have effectively stole from me (and all the other reviewers). Please avoid.

No Communication or receipt of order from Mifo I Placed an order 26th January 2024 for Ear buds which were due for delivery within 5 business days which I haven't received. I have contacted Mifo via email and through their chat/message option on their website and no one has come back to me. An absolutely appalling service from MIfo all I want is my money back now!

Avoid! Avoid! Had a previous pair, happy with them but wanted to update after a few years. Made an order but after over a month they hadn't arrived. Tried to cancel through email and chat bot. No response at all. They've taken money but haven't sent the item and won't respond to anything to cancel and get a refund.

I came hear to see if anyone else had… I came hear to see if anyone else had had issues and looks like I am not the only one. As many on here I sent a faulty pair of the o7 ear pods back in sept and had no reply at all.

Recent purchase, Mifo gen 2 Plus… When I bought my headphones ( I used Apple Pay for the purchase), I did not receive email confirmation. It took me a while to find out how to contact the Customer Support team. They were prompt and courteous, and reassured me everything is in order, however, they could not provide me tracking number, nor they send the confirmation for the order. I read some quite bad reviews and to be honest, I was thinking this story won’t end well. However, the headphones arrived around a week after my purchase and on first try, they are remarkably better then the first generation of Mifo, which I used for about 3 years. So the Customer Service was OK, but there may be something on the tech side that needs addressing to improve the purchasing experience. I’m based in Ireland, so a delivery inside a week is pretty normal.