iPhone Pro 15 Bad Fit Order came in time but defender case for iPhone 15 Pro is a poor fit. The buttons suffer from 'phantom press' in the case as it's too tight - basically makes the phone unusable. Attempting return ATM - will update if a good process

Terrible customer service I ordered an Apple Watch case from the otterbox online shop 3 weeks ago. As I confirmed the purchase the page froze. The full amount was deducted from my bank account, but I received no confirmation email. I have sent 4 emails to their customer support but only received an automated email that says that someone will be in contact within 72 hours. It’s been 3 weeks and no one has been in contact. For such a big company otterbox has terrible customer services.

SCREWED IN WARRANTY! My case broke after a few months and, it was replaced and broke again. Now my model is discontinued and Otterbox does not offer replacement or reimbursement anymore. I found one on Amazon for $29 bucks and I asked them to buy that and ship it to me. Seems only fair since I was still in warranty that I paid for and they couldn't honor it, But they didn't like that option. Here's what they offered to make me complete: 1 New case to use on another phone. I only have 1 phone????? OR 2. Buy a new phone and they would give my 25% off a new case for the new phone. what a load of BS! OTTER BOX has proven to be another company that continues to throw crap in a box and walk away from the mess they made. Untrusty. Poor quality products. Extremely high pricing. Hopefully I let others know how crappy OTTERBOX really is. just another POS from China!

My phone was ran over by a car My phone was ran over by a van and its OtterBox case/protector left it completely undamaged. 10/10.

So I got a new Samsung Galaxy s23 ultra… So I got a new Samsung Galaxy s23 ultra which is crazy expensive so I decided to go back with a brand that was amazing back in the day never had a problem with them paid $100 for this new case within 6 months I cracked my screen and then a week later the phone case broke they have went so cheap with these cases