Woot.com is impossible to deal with! Woot.com is impossible to deal with!! I bought ms office 2021 from them. They ignored me. They never gave me website to download the product, never gave me proper security codes, never gave me any directions on how to download--nothing. Isn't that stupid!! It took days of effort to find an email address for customer support because they buried the info. Now I would rather blow my head off than deal with them ever again!!!!

great problem resolutiom -- Purchased a refurbished MS Surface Pro… Purchased a refurbished MS Surface Pro that was supposed to come with a keyboard and pen. Arrived a few days before expected and the pen was in the box but no keyboard. I contacted Woot and within 12 hours had a response offering a free return or a $30 credit. I asked for the credit but noted that a replacement keyboard from Amazon would cost me $44 and asked for a $44 credit. Within 4 hours had a response and a $50 credit. I'm very satisfied.

Fewer Discounts and the Woot Monkey Nonsense As a Prime member, I've purchased plenty of items via Woot and received free shipping. As I write this in April 2022, however, Woot's discount prices are increasingly rare. Some nearly identical items are more expensive than on Amazon, often without accompanying reviews. Today, a whole page of "gardening" items was shockingly pricey -- items such as garden gnomes, rain-drip chains and bags of flower bulbs, the latter of which Home Depot offers for a cheaper cost. I was willing to endure the Woot monkey nonsense for potential discounts, but low prices are increasingly rare.

Sent bad air conditioner no replacement… Sent bad air conditioner no replacement or able to repair. Fighting to get a refund get nothing but a million useless emails and put me off for return and refund. How can Amazon which is always good with return policy's be affiliated with this company. Do not buy.

Out $200 When I requested a return label for a $200 reconditioned Sharp robot vacuum that didn't work well, they sent a return label for a $50 reconditioned Sharp stick vacuum I had bought seven months before. After twenty-seven polite and clear communications over a two month period(not an exaggeration) explaining their error, neither Woot nor Amazon, could grasp the concept. It seems I am out $200. What a royal pain-in-the-patootie. Last time I buy through Woot (not that they'll notice).