I have been trying to return the… I have been trying to return the cameras as per their return policy. They have not answered any email requests or support requests. Worst rip off company ever. No integrity.

Beware Bought a camera system one of the cameras did not work. Contacted customer service on Nov 26 followed all request by Doris but still have not received a camera. Now dealing with Jolin. Both promised to help if I gave them 5 star review. Seems like coercion always saying we will help you later

Motion detection impossible to set up All I want is for the motion detection to work correctly. I have tried all permutations of the settings without success. It will detect big trees swishing about in the wind but it will not detect me walking up my path towards it. From other reviews it would appear to be pointless trying to get customer support so I will just leave it recording all the time for now.

Great value reliable system with good customer support Had two zosi CCTV systems, the current one since 2019. Always worked flawlessly. Easy enough to install, I set up in my attic including a small TV, ran the camera cables out of the fascia boards so not visible from outside. Had to contact support recently as I couldn't access any menus, got a response the next day, took a few different things but the final one worked. Support (Hedy) was great, replied quickly each time and figured out how to fix it.

Zosi Tech support John I reached out to Zosi Tech support for a password reset via email. Zosi Tech Rep. John emailed back with clear, concise instructions and passwords. When I attempted and same didn't work. I contacted Tech Rep. John again via email and his response was a very short turnaround. I was given instructions step by step with a Youtube video attached. With how to upgrade the outdated DVR system and reset the password. Overall the mission was accomplished and everyone was happy.