St. Louis customer
GBResponsive customer service but… Our package came crushed and the item broken. However, when I contacted the company, they were very responsive; responses came within a few hours. After sending photos of the damaged item, the case was reviewed and I was advised to return it for a refund. I received a refund and an apology. It was frustrating to receive a broken item but I appreciate the responsiveness of the company. I’m giving 3 stars because the item was as described and authentic and the customer service was surprisingly good. They lost two stars because the packaging and delivery was subpar, not sure who to blame, and we didn’t end up with an intact dragon figure.
Lis Nunez
GBMy package arrived in bad condition My package arrived in bad condition and you did nothing to solve it, you did not even give me half of my money back or give me a discount coupon. That is the reason why I give ONE star.
Henning Schellartz
DEDid not receive the order from… Did not receive the order from 06/17/2020 until today. Order was canceled even though I paid. Money was not refunded.
Bernardo Ferrari
GBScammers and fake site -
M.
GBI was sent the wrong order and it was… I was sent the wrong order and it was never resolved! Complete waste of my money! I would give zero stars if I could!