I Love Shopping Online But This Was The Worst Buying Experience. I ordered a battery for my laptop. I checked with my local tech to be sure I ordered the correct one. The battery took forever to get here and was the wrong one. Again checked my original order with another tech and yes, I ordered the right one. I was forced to use email communications only since there wasn't a viable phone number. Apparently, they have canned responses to the emails ALL asking you for additional information that they already have. After 4 emails, each one the same canned message, I received one from a "level 2". I was told to how to package the battery for shipping but without a shipping label. It also included an incredible list of other instructions and information I needed to provide yet again. I followed the instructions as requested and sent it off at my expense. It is now been more than a month since they have signed for it and I am out $53.00 plus shipping both ways. HORRIBLE, HORRIBLE SERVICE.

So far so good! The ease of identifying what I needed and then ordering were much appreciated. Then, it was at my door in just a couple days! The only thing to do now is see how well the laptop computer battery holds up. If it provides the service suggested, I will recommend USB Phone World without hesitation! Thanks, A pleasantly hopeful customer

Worst customer service EVER! Worst customer service I have ever experienced. They sent me a laptop battery which would not take a charge and I returned to them via US mail, but numerous phone calls and e-mails have not resulted in a replacement battery or a refund. Nobody answers the phone, phone messages have not resulted in a return call even once, e-mails get an automatic, generic reply but NEVER result in a reply from a real person. In THREE MONTHS of e-mails and phone calls NOBODY from this company has reached out to me to resolve this issue. AVOID AT ALL COSTS!

You saved the day!! We were in need of a laptop battery; I had gone to one of our local stores that carries batteries. The gentleman told me that Dell puts a chip in their laptops so that the consumers will only purchase Dell replacement parts. We found your website, I called and the customer service rep. was great! He answered all my questions so that I could place my order. It came quickly, the person I ordered it for was extremely happy.

Out of several online companies I ordered through, this was the ONLY battery that fit my laptop, and had the power I desired. When the battery died to my laptop, an HP Pavilion, I first checked around town to locate a replacement. When unable to do so, I then went to the internet. At the time I didn’t realize my laptop required one that isn’t easily found. Because of this I made many costly mistakes before coming across USB Phone World. When going through their wide assortment of batteries I found one that looked like the battery that had come with the laptop, and ordered it. I have had it now for awhile, and I’m very pleased with my purchase, and how quickly they processed the order.