The customer service representatives should practice being more "upbeat" and outgoing. My experience was not anything out of the ordinary. I needed to call 2 times. The first person was more helpful than the second. The second made me feel like he wanted to hurry and finish the conversation. Neither of them would win any contests in customer service helpfulness.

Excellent service One minor glitch ,not supplier's fault. The battery was slightly oversize but I was able to force it into the compartment, It won't latch but isn't going anywhere with the very tight fit. Thank you for the super service! Rod Manns

"original" apple macbook pro battery sold has brand new , and is used and faulty friday 17 - 2015 i have purchase a " original " Apple Battery for a macbook pro 17 " on the 23 of september and is now the 17 of december and i haven't received yet a replacement or the money Back the battery was sold has : Original Macbook 17 , Battery A1309 for Apple 7.4V 95WH Warranty : 1 Year Free the battery had heavy signs of usage it was salty only recharge to 85% and shots the computer down at 40% and resets all the parameters of the computer the costumer service is been horrible and i dont recommend this company to any one . friday 18 they dont even bother to replay to my emails any longer , they promise a solution by the 16 -2015 Luis

Fast Shipping and Battery life time is better than my old one My 8 year old laptop can not start and I called USB Phone World, the rep is very helpful by selecting the right battery and charger. 2 days later, I got both products and pluged in the new battery and charger, my laptop run instantantly. the battery indicator show that I have about 3 hours time and my old one has only about 15 minutes. highly recommend this web site.

Good service I enjoyed the experience in dealing with the phone salesperson when I ordered my product, He was courteous and helpful in getting me the right product and looking up prior orders. I would tell anyone that USB is the right company to do business with on the internet. Got me all discounts that were available at the time and fast shipping, couldn't ask for more