Mixed feelings toward this company. My first purchase from USB Phone World was quite pleasant. I placed my order and received within the week. Which is why I placed a second order. This was a terrible experience. The only e-mail I received was the automatically generated one after placing my order. After over a week had gone by, I contacted them to check the status and was told that I would receive my order in three days. I allowed a couple of extra days, and contacted them again since I hadn't received anything. I was then told it was on back order and that I would receive it the following week. At this point, I told them to cancel the order, which they did promptly. So, I guess that part is good. Unfortunately, they've lost any future business from me.

Out of several online companies I ordered through, this was the ONLY battery that fit my laptop, and had the power I desired. When the battery died to my laptop, an HP Pavilion, I first checked around town to locate a replacement. When unable to do so, I then went to the internet. At the time I didn’t realize my laptop required one that isn’t easily found. Because of this I made many costly mistakes before coming across USB Phone World. When going through their wide assortment of batteries I found one that looked like the battery that had come with the laptop, and ordered it. I have had it now for awhile, and I’m very pleased with my purchase, and how quickly they processed the order.

Good service I enjoyed the experience in dealing with the phone salesperson when I ordered my product, He was courteous and helpful in getting me the right product and looking up prior orders. I would tell anyone that USB is the right company to do business with on the internet. Got me all discounts that were available at the time and fast shipping, couldn't ask for more

Fast Shipping and Battery life time is better than my old one My 8 year old laptop can not start and I called USB Phone World, the rep is very helpful by selecting the right battery and charger. 2 days later, I got both products and pluged in the new battery and charger, my laptop run instantantly. the battery indicator show that I have about 3 hours time and my old one has only about 15 minutes. highly recommend this web site.

You saved the day!! We were in need of a laptop battery; I had gone to one of our local stores that carries batteries. The gentleman told me that Dell puts a chip in their laptops so that the consumers will only purchase Dell replacement parts. We found your website, I called and the customer service rep. was great! He answered all my questions so that I could place my order. It came quickly, the person I ordered it for was extremely happy.