DON'T BUY REFURBISHED LAPTOPS HERE! Bought a refurbished laptop without any network drivers installed. And pretty much an obsolete computer. Because without those drivers there is no internet or bluetooth access. Thanks to the genius who shipped it without inspecting the product first. Tried to fix it. Computer guy tried to fix. VIPOUTLET SOLD ME A LEMON OF A COMPUTER! DONT BUY REFURBISHED ELECTRONICS FROM THESE GUY'S!

Accurate Description of Complete Item I had been casually researching drones for almost a year. When VIP outlet offered an excellent price on an entry level piece of equipment, I was skeptical. Often, such "bargains" required further purchases of necessary "options," such as controllers or camera parts, in order to be functional. I am happy to report that the item I bought is complete and basically ready to set up and fly. Thanks for reaffirming my faith in fair and honest business transactions.

Purchasing from VIPOUTLET Voids Manufacturer’s Warranty! Avoid!! I purchased a Hoover Smartwash Pet carpet cleaner on December 1, 2023. The product worked well (good cleaning and quick drying) until the cheap plastic and spring on the suction nozzle broke on the fourth use. Nowhere on the page did it show that I was purchasing from an unauthorized seller of the Hoover Smartwash Pet carpet cleaner. A part on this broke after having it for 3.5 months. The part is covered by the manufacturer’s warranty. However, upon contacting Hoover Support in March 2024, they informed me that they will not honor the 5 year manufacturer’s warranty because I purchased the item from an unauthorized seller. I thought that I was purchasing this from Walmart. How would I have known this? The five year warranty was a major pull for me purchasing this product. Hoover told me to contact VIPOUTLET. VIPOUTLET claims that they offer a 90 day limited warranty and that this is advertised on the selling page. They went on to say that my 90 days were over. It was not advertised anywhere on the page. I took screenshots for record keeping purposes as well as to escalate my complaint to the Better Business Bureau. This is a scam. Do yourself a favor and purchase the product from a brick and mortar store like Home Depot, Lowe’s or directly through the manufacturer’s website. Update as of 4/27/24: I provided the additional information for outreach after posting my review and the company commenting. I received no further contact, and they never made it right.

Good website back in the day but I don't know I don't know if all of these people were unfortunate or what but I have purchased many things in the past from vip outlet and they were all good. Ever since they re did their website though, it hast been anything special. Just another website with average prices. I wish they brought the Victus 15L 0013w back.

This my first order from VIP Outlet This my first order from VIP Outlet. I had to contact Customer Support because I wasn't sure if my order went thru. I received a prompt reply, along with a shipping update. My order was delivered promptly, was packaged well, and I was very pleased with my overall experience. I will definitely order again.