Bought an LED phone case Bought an LED phone case, led light stop working after a WEEK! contacted customer support which is just horrible, probably wrote a book being back and forth with them, finally gave up is a good concept with a real cheap design

Disappointing performance for a really nice looking case I bought a case from them April 15th didn’t arrive till may considering that covid-19 was going on was understandable. I’ve had my case for about a week maybe 2 and already doesn’t light up it’s been kinda frustrating and after reading their return policy that I have to pay for shipping the case back I don’t find it fair. Other then that I like the look of the art but wouldn’t recommend my friends get this for 45 dollars.

Problem with one of the items purchased, customer support was amazing! I recently ordered both a Glow case for my Samsung S9+ and a screen protector. While I was super happy with the Case, the protector was faulty and wouldn't stick to the phone. Customer support was amazing, they answered fast (within 2 days at most for any e-mail) and the matter got resolved within a week, with them offering me either a replacement or refund. I chose refund, and it the money was transferred to me within the hour. Will be buying from them again!

No customer service at all needed to… No customer service at all needed to change my delivery address have emailed them twice with no reply for almost 70$ in phone cases I would think they would at least email me back something ! Doubt I'll buy anything from here again why have a customer care email if you don't even reply

Cool case, poor quality though 1) The glass case is cracked all over after one drop of the phone. 2) The LED reacts to any form of sound and can be extremely annoying after a week. I've contacted customer service asking if they could program it to activate upon any notifications, but they've yet to consider my opinion after a few months. Logically, it makes more logical sense. 3) They advertised a demon slayer themed case on their promotion video and never released it. False advertisement.