UNABLE TO CONTACT ANYONE - I have been trying to contact GoCare regarding a claim for 3 weeks now. No replies to email, can't "chat", nobody answers the phones.. are they still in business???

It took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. It took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. There were more hoops to jump through than I would've liked. I ended up deciding not to go through with it after so much run around and uncertainty. I did pay the $50, but have decided to insure my phone elsewhere.

Stellar Service = Satisfied Student GoPro quickly processed my claim without running me in circles. My son's ipad had a hairline crack in the corner, but had to be returned to school in perfect condition...the same condition in which he received it. GoPro's customer service rep helped me complete the required paperwork (brief...not a crazy list of questions) and pushed the claim through for me so he'd meet his deadline at school. I was mailed a box with specific instructions on how to get the device repaired asap. My policy rate didn't go up the following year, nor was I cancelled. All-around great experience.

I'm just paid to renew my iphone … I'm just paid to renew my iphone coverage back in December.. Now i need to make a claim but website is down and phone number doesn't work.. When did they close shop and were refunds issued????

They have had my sons computer for a … They have had my sons computer for a month. Waiting for an update. Have sent multiple messages asking for an update on the servicing of computer. no response. Its been way too long. I need answers. Where is this computer>