Very easy to setup and worth it for peace of mind. I wanted insurance for my new (at the time) iPhone. The plan my cell company offered was not for lost or stolen phones, only for breakage, so I took out a 3 year policy with this company. Even though I never needed to submit a claim, I felt better knowing I was protected from breaks, losing the phone or theft.

It took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. It took a lot of correspondence, too much I think, but the person I was corresponding with was friendly and helpful. There were more hoops to jump through than I would've liked. I ended up deciding not to go through with it after so much run around and uncertainty. I did pay the $50, but have decided to insure my phone elsewhere.

UNABLE TO CONTACT ANYONE - I have been trying to contact GoCare regarding a claim for 3 weeks now. No replies to email, can't "chat", nobody answers the phones.. are they still in business???

Customer Service was Great! I didn’t know what S/N to enter when I purchased coverage for my daughters school device. When I called GOCARE, not only did they education me what the S/N was, they entered it for me. They were very patient with me, their assistance was exceptional.

GoCare comes through when you have a broken iPad My family and I have used GoCare twice. My 14 year old son is required to have an iPad at school so we purchased the GoCare policy. Unfortunately, we had to use it twice due to accidental damage. Both times GoCare was extremely responsive and fixed our son's iPad like new!! I would definitely recommend GoCare.....we renewed our policy just recently.