This is my second review This is my second review, therefore 5 plus 5 equals 10. Stars, that is. I've read some of the negative reviews that others have made and I'm completely baffled as to what these people are saying...negatively, that is. I've been a Uviyo customer for both of my Samsungs: the S7 and S8. They're both touted as waterproof and, guess what? They ARE! I once tripped on a marina dock and fell into the water. And while I was a bit embarrassed, my S7 wasn't affected one iota. This past Monday, I had finished a day of fishing, loaded up my car, and then the sky opened up here in South Florida and my fishing buddy and I were soaked to the skin. BUT, my Nautical Uviyo was as dry as the Mojave desert. Your cases are solid because I have a habit of dropping mine at least once a week, and they bounce back without a hint of a problem. Finally, every time I've reached out to Uviyo, they're always there for me. Once again, people who read reviews: Some customers are not satisfied and some, like myself, consider your product and your customer support great.

Hi guys I ordered 2 Nautical Ghostek… Hi guys I ordered 2 Nautical Ghostek Samsung cases. Ordered 29 November Travking of parcel stopped 5 Dec parcel 7 business days late ... paid extra for shipping cant seem to trace parcel trhough dhl site either ... SS637106331961308120 parcel number and order number A shipment from order #98170 is on the way Fingers crossed for a reply

Google Pixel Case I am very happy with the Ghostek case I received for my Google Pixel. Upon receiving my case, I noticed a crack in the free screen protector that came with the case. I reached out to the customer support team to notify them of this and they quickly responded and shipped a new screen protector. Great customer service and a great product.

Horrible Customer Service I ordered a phone case from this company and they failed to make it evident that this case was not available or in stock. I waited for about a week and a half with no case and no tracking for the shipment. I emailed the company (because there is no phone contact I could easily find) and the representative was not helpful or kind in any way. The phone was not even packaged for shipment until I called, and because of the long delay I had them refund the money and bought the case for a better price from another company. Do not mess with this company!

Terrible customer service Terrible customer service. I recommend avoiding this company. I went against my normal practice of not ordering from a company with out a phone number. Big mistake. They seem to send out cheery robot emails saying that they care and to contact them with any problems. They do not respond to emails at all. I've sent a bunch including to care uviyo.email. All they care about is getting more orders. I have ordered two products from them and yet to have a tracking number Or any updates about shipping. I paid for expedited service. I ordered from them specifically because they offered that. Apparently a total waste of money. Avoid these people if you want to get your product in a timely fashion or have any customer support. Don't be fooled by their automated replies. I'm not a frequent reviewer but this company deserves negative and I hope to save anybody else from dealing with their total lack of response to communications.