DRobo
GBGreat Products Great product Bought the Saturn 3 on August Pre-order to go along with my Mars 3 Pro. Unfortunately something went wrong with the shipment and my order was lost. After a bit of back and forth we agreed to an upgrade to a Saturn 3 Ultra for a small discount and a Bottle of resin as compensation. This would be delivered quicker than waiting for a normal Saturn 3 which would have been end of September. The Saturn 3 Ultra arrived a week later and it is a brilliant Machine that has printed flawlessly. For the Price and Quality Elgoo Machines are excellent. I hopefully wont need another one for a while but I look forward to seeing how the technology evolves in the future.
Vlaan
AUElegoo Always - Anycubic Never Really happy with Elegoo - my product was faulty, but they sent me spare parts immediately and were really polite and professional. When it still couldn't be fixed and I asked for a replacement they offered me my money back right away as they didn't have any stock available in country. The funds were back in my account within 5 days. I wish I purchased more from Elegoo and didn't purchase anything ever at all from Anycubic.
seb
FRBe careful of censorship on .elegoo.com attention a la censure sur .elegoo.com. ils ne font apparaitre que les avis positif sur leur site. j ai laisser un avis negatif car emballage pitoyable et mouiller et stock toujours a 0 malgré les emails de produit en stock. il n ont jamais publier mon avis ni les photos. -- Be careful of censorship on .elegoo.com. They only display positive reviews on their site. I left a negative review because the packaging was pitiful and wet and the stock was still at 0 despite the emails of the product in stock. They never published my opinion or the photos.
Clifford Jones
GBI believe this is an excellent product… but poor service on delivery I believe this is an excellent product from the reviews, but I will never know if I don't receive my product. I was told when I first ordered bCk in July it would be delivered early August only to never receive an email or update on what's going on. When I reached out to them almost 4 weeks later I was told it would ship on Aug. 30th, but as of today it has never shipped. I am getting more excuses than results, feels like I am being scammed when a company never reaches out to you and you have to be the first to initiate a conversation with support. I would like to see what the next excuse will be.
vanitas
ITGreat filaments at an affordable price Great filaments at an affordable price. I've never waited more than 4 days to get them delivered