Canceled back in May Canceled back in May, called left message and canceled through the app. Found out they continued to charge me. Never received 3 month agreement. Horrible customer service. Tried for first couple of months, lost no weight. Hoping this would work but it did not.

Not Honorable This company was Ketobody and is now called Eative. Have tried to cancel a renewal subscription on the very day it was posted - and requested a refund - and my request was refused although no service was ever received! I should also share that I have been charged $69.00 and I had never used Ketobody let alone Eative. They updated their policy on the very day I challenged them. Big and costly mistake. Steer clear. Not honorable. Be careful.

Disgraceful Company I bought a one month plan for £12, but wthat became £17 without my knowledge until after payment and they put me on a recurring plan. I only found this out by being suspicious and checking My Subscription. Quite disgraceful. The Live Chat said “all our plans are recurring” then they should say that. I said I would be referring them toTrading Standards and writing to TrustPilot. They promised to refund my subscription. Will come back here to repot on progress.

Total BS Total BS. Same as other review, tried to cancel the day they auto renewed and was told the clock starts 90 days from original subscription for cancelation of annual renewal. No way this is legal. Same “transparency” language in my email. Now saying they canceled future renewals, but how can that be according to their own described practice of needing to cancel within 90 days? Now wasting my time involved and rage to fight. Save yourself. Never did more than glance at worthless “subscription” that was of no interest. Browse the magazines at your grocery checkout abs save yourself $69 and your mental health.

Quick and Easy Cancellation of Subscription Wanted to cancel my subscription; not because there was anything wrong with the plan, but due to my lack of commitment to following it. Entered into chat, via the webpage and the plan was cancelled there and then by a helpful customer service rep.