
Jaqueline Chantrell
GBWatchout for the charges..... I paid for this service a year in advance believing that it was a one off payment as I hate subscriptions as they are a con. Surprise surprise i got charge a second year yesterday. I only used it for 1 month as I found it clunky and not very good..... Eat Carbs and stay happy.

Manish Agarwal
GBAuto renew without any notification Companies like these should not exist and the customer support should be ashamed of calling themselves "support". I was charged £33 without any kind of notification. There is no phone support, or at least the company has made it impossible to find one. I contacted them from my phone app and asked them to cancel the membership. they pointed me to the desktop version and then kicked off from the chat. I can't login anymore either to phone app or desktop app. I will be instructing bank to not process any further payments. Just adds unnecessary stress to otherwise a good day.

Gina Huston
GBWas not impressed with the diet… Was not impressed with the diet program. You can get everything the app offers free online. Company attempted to automatically renew another subscription without authorization. I tried to resolve the issue with Keto Eative team to credit charge back to my America Express card with no success. Unfortunately I will need to take further measures to resolve the unauthorized charge. Be careful and check your credit card/banking statements daily!! It’s so unfortunate companies feel they can fraudulently charge credit cards and attempt to run a business.

Ian McGrath
GBDisgraceful Company I bought a one month plan for £12, but wthat became £17 without my knowledge until after payment and they put me on a recurring plan. I only found this out by being suspicious and checking My Subscription. Quite disgraceful. The Live Chat said “all our plans are recurring” then they should say that. I said I would be referring them toTrading Standards and writing to TrustPilot. They promised to refund my subscription. Will come back here to repot on progress.

Miki Rose also Mikki
GBNot Honorable This company was Ketobody and is now called Eative. Have tried to cancel a renewal subscription on the very day it was posted - and requested a refund - and my request was refused although no service was ever received! I should also share that I have been charged $69.00 and I had never used Ketobody let alone Eative. They updated their policy on the very day I challenged them. Big and costly mistake. Steer clear. Not honorable. Be careful.