Quick and Easy Cancellation of Subscription Wanted to cancel my subscription; not because there was anything wrong with the plan, but due to my lack of commitment to following it. Entered into chat, via the webpage and the plan was cancelled there and then by a helpful customer service rep.

Canceled back in May Canceled back in May, called left message and canceled through the app. Found out they continued to charge me. Never received 3 month agreement. Horrible customer service. Tried for first couple of months, lost no weight. Hoping this would work but it did not.

Auto renew without any notification Companies like these should not exist and the customer support should be ashamed of calling themselves "support". I was charged £33 without any kind of notification. There is no phone support, or at least the company has made it impossible to find one. I contacted them from my phone app and asked them to cancel the membership. they pointed me to the desktop version and then kicked off from the chat. I can't login anymore either to phone app or desktop app. I will be instructing bank to not process any further payments. Just adds unnecessary stress to otherwise a good day.

I wrote previously about this product… I wrote previously about this product that I was charged for another year and tried to get a refund. I wrote them several times and now that I wrote a review they responded to the review to write them. Why??? I’ve written them so many times and all they can say is “ no refund”. I hope everyone stays away from this scammer!!

A total scam and rip-off could not… A total scam and rip-off could not cancel, so I had to change the payment information. I did not get anything for my money. I tried to contact them many times, lies in their responses, but I still did not receive anything. I did have eative last year was a good plan and helpful but now I felt scammed