The detection rate is dull The detection rate sucks. Camera picks up after subject walks or moves away from camera does not collectively record when subjects in camera detection rate is about 5 feet. Must be within frame longer than 6 seconds..to catch a subject. Camera will record when the trees reflection off the windows. But not when someone walks right up to the door. Rings the door bell. And there is Noone stand at the door because the camera didn't click on. The viewing and night vision reaches dwell up to 80 feet.

Your representative is No. One, the BEST! Your representative Bella is First-Notch, No. One, the best, period! I had some problem when I started using a new network. So I sent an email for help. Bella responded immediately. She gave me detailed instruction, which quickly resolved my problem. I have another two surveillance cameras from other company. In comparison, Reolink is clearly the best. Belle's excellent service and skill level make me believe that Reolink is the leader of the industry of surveillance camera! i am sure that Reolink feels very proud to have outstanding employees like Bella! Thank you and Bella again! Phil California

Absolutely love this the camera system… Absolutely love this the camera system from Reolink. We had purchased a product from Swann which was totally substandard as a wireless system. They did however offer a refund as their system was unfit for purpose. After some research, which we should have done the first time, we found Reolink and ordered via Catch for a third of the price of our previous system. Once arrived we cannot believe how easy and amazing these cameras and this system is! Crisp clear cameras easy to have on a desktop. All in all Reolink to us has been a great buy and we couldn't be happier with our business being secure 247 with 6 camera's. Awesome!

Remote access, using ethernet, using client app on MAC m1 airbook It all worked. Installing app on macbook air m1, went very smooth. Linking up with cameras over LAN ethernet was flawless. Accessing cameras remotely over wifi internet connection worked very well. My use model was to stricly use ethernet connection on cameras (no wifi). Worked very well. Would highly recommend this product

Erwin was efficient and effective. Erwin was efficient and effective. He walked me right through the process and found my error. Took 2 minutes, literally, to correct what I had spent 4 hours on myself, the day before. Maybe rewrite the manual where the Reolink has to scan the phone QR code. I kept doing just the reverse. The manual is frustrating.