Daisy Mailhot
GBThe detection rate is dull The detection rate sucks. Camera picks up after subject walks or moves away from camera does not collectively record when subjects in camera detection rate is about 5 feet. Must be within frame longer than 6 seconds..to catch a subject. Camera will record when the trees reflection off the windows. But not when someone walks right up to the door. Rings the door bell. And there is Noone stand at the door because the camera didn't click on. The viewing and night vision reaches dwell up to 80 feet.
Paul Metzger
GBReolink Just a Awesome Company with Awesome Products I have been working with Home security cameras since 2005. Now there are a huge selection available. However in my opinion, there are just a handful of companies that hit all the high marks. Reolink is defiantly one of the TOP companies. Their equipment is extremely well designed. Their support team provides excellent support from their website, email and phone. Recently they released their RLK12-800WB4 system as I prefer WiFi cameras. This system is awesome. I wish I could have been one of their testers prior to release. YES they actually offered up systems to users for feedback prior to offering as a new item. I am looking forward to a long term relationship wit Reolink and to the products they are building for the future.
John
NLCompetitive price and good service Easy site. Ordering is simple and has a good overview. Payment is made easy with the chose of common bank or creditcard possibilities. Shipment goos fast. Prices are competitive with retail. So save money.
PHILIPS NORTH AMERICA
GBYour representative is No. One, the BEST! Your representative Bella is First-Notch, No. One, the best, period! I had some problem when I started using a new network. So I sent an email for help. Bella responded immediately. She gave me detailed instruction, which quickly resolved my problem. I have another two surveillance cameras from other company. In comparison, Reolink is clearly the best. Belle's excellent service and skill level make me believe that Reolink is the leader of the industry of surveillance camera! i am sure that Reolink feels very proud to have outstanding employees like Bella! Thank you and Bella again! Phil California
John
GBExemplary Support I have found Reolink support to be easy to contact and swift very helpful. I had a problem with my camera after 2 months and Reolink responded to my request for help within a few hours and followed up as I was trouble shooting. I submitted a warranty request and they quickly concluded the fault was with the camera and sent me a replacement within a few days. Exemplary service. I have no hesitation in recommending their cameras and after sales service.