My favorite kennel by far! I have never trusted a kennel more than I do Pet Paradise! We happened to check in on the live camera feed on our dog's final day at the resort and, coincidentally, he was out doing his one-on-one play time. There were 4+ staff members with him, one of them even IN the pool, loving on him and giving him their undivided attention. Seeing this made me feel so at peace knowing my dog was safe and happy.

First time dog boarding and they forgot to bathe my 3 dogs It seems that my dogs fared well for their first time boarding at the Cedar Park, TX location but when I picked them up at 4PM on Monday 2/20, I was informed that the staff forgot to bathe my 3 dogs. this would be a bad thing for any boarding experience but to do this to a first-time customer is especially wrong and unexpected. Bob Perkins

Wesley Chapel staff the best!!! Our fur baby goes to pet paradise in Wesley chapel Fl. We feel 1000% comfortable leaving him for day camp or boarding over multiple days. The staff is outstanding and extremely patient. I’ve been known to call multiple times on day camp days to find out if Diesel is playing etc. The staff always show kindness and empathy and makes me feel that there’s no problem in calling. Best place ever!!!! Diesel really enjoys himself Update August 9: We took full advantage of the reduced day camp rate in July. Diesel got to go to camp twice a week; what a great summer break for a pup

Inconsistent standards at a decent price I've been a customer for almost a year now, just out of necessity. Their staff is friendly, but they choose what services are available based on some indiscernible standard. I have only been able to schedule boarding because their team is either too booked, short on personnel, sick, or not working, no matter what time of the week I visit. I suggest avoiding this place if you don't have a designer pet or need any special care for your pet.

Fully vaccinated puppy died My six month old fully vaccinated puppy went to day camp at Pet Paradise-Houston/Hobby on June 28 and July 2. He died on July 7. He was lethargic on July 6 with bloody diarrhea and vomiting and was taken immediately to Urgent Care where he was treated for his symptoms. He died within hours. I contacted this location to let them know so they could alert other customers and conduct a deep cleaning. I left a voicemail message, and no one has contacted me.