Good Service from htcpedia but bad South African partners Delivery fees where removed as as result of the over being over a certain value. The company that htcpedia is using to courier locally is charging handling fees on top of the import duties. Neither of these fees are mentioned or warned about at any step in the ordering process. As my first overseas order I was unaware of this. I personally think the local company is taking HTCpedia for a ride. This is the only place I can voice this opinion. The duty amount seemed too high and the handling fee should be part of the delivery cost or not charged at all. My suggestion: 1. Warn about import duties and try give an estimate on the cost 2. Warm about other costs such as handling fees (if this is allowed)

WORST CUSTOMER SERVICE...Wait...No Customer Service! My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emailed numerous times and not even a reply back. I understand if I purchased a used item but being sold as new then receiving the item with a smudge, dirty, used item, not acceptable. I was a loyal customer until this last transaction. Certainly not going to recommend to others. I guess I bought myself a used item. Unreal... Can't believe a company would run a business like this. RIDICULOUS!

Extremely fast and accurate delivery! Purchased the EVO 3D docking station and USB-HDMI converter, Both of which I could not purchase in store. The delivery was free and received the product in 2 days. Unbelievably surprised. All components were as ordered and were fully functional. No bait-switch or refurbished. I would definitely use them again and would also refer friends and family.

Extremely helpful Called to get information about my Incredible that now has an extended battery. They were the only company that had what I needed. Product was out of stock and they offered to call upon receipt. Instead, I placed my order on the phone, and within several days, I had my case and holster. Would highly recommend htcpedia.

Excellent Selection and Quick Shipping htcpedia has a wide selection of products for my Droid Incredible. I found exactly what I needed at great prices. I especially like their indication of the number of items left in stock. Shipping always is very fast. I live in the same area as their shipping point and get my order the next day.