Pleasantly Surprised I was honestly a little hesitant about ordering from CompTechDirect as I have never ordered from them before and the reviews were mixed. My experience was perfect. I placed the order online received an immediate confirmation. I was then sent shipping information a day later and my package arrived a day early. How about that. Great hob CompTechDirect! I will not hesitate in ordering from them again.

Item arrived on time and exactly as described... Item arrived on time and exactly as described. I had no issues purchasing a factory refurbished unit at a discount and CompTechDirect has ensured this level of confidence remains intact. I will state that you must be home to sign for the shipment so if you need to arrange for the shipment to be picked up at a local facility then reach out to CompTech before delivery and schedule your pickup. They were extremely fast to respond.

Fast shipping and delivery Fast shipping and delivery. However ever the laptop came defective. Blue screen on death during initial setup, crashed at least 20 timws. Had to do a factory reset a few times since it kept crashing. Will not buy refurb again from this vendor. New might be a different story.

Beautiful Always On laptop cover Beautiful Always on laptop cover. Well made, well packed and quickly shipped. Love the blue color. Highly recommend can this company and their products

They definitely held up their end of the bargain I have several classes coming up that require things like Solidworks, the Adobe stack, etc., and needed a 'heavyweight' Win10 machine, so I chose this. The unit was sensibly priced for what it is (active pen support that works in both Win10 and Linux, a 3k display, a GPU capable of 10 bit colour, and 32 GB -socketed- RAM is a rare find in a laptop), arrived on the promised delivery date, and wad securely wrapped and packaged, in spotless condition, and runs like a charm. I am impressed with both the huge strides HP has made in build quality, and with this vendor's ability to follow through on commitments, even in the middle of year end holidays and a pandemic. If I have to get more computer/IT stuff later this year (perhaps an eGPU enclosure) I would definitely consider doing business with them again.