Decades of great service We have bought all our appliances from DeWaard & Bode for decades. The service is outstanding. These are appliance professionals who are very knowledgeable. They really take their time to discover what your needs are and to help you find just the right appliance. Their prices are great and they are local!

Dakota serviced our new range/cooktop Dakota serviced our new range/cooktop. He was very professional, thorough and provided excellent follow-up. I was disappointed that I had to call service, but very happy with how the oven and cooktop issues were resolved.

Communication was awful Communication was awful. They didn't tell me they weren't coming for our scheduled installation as I waited having changed my work schedule. When finally they were coming, I only found out because I called to ask and again had to change my work schedule to accommodate their lack of communication. The range we purchased doesn't properly fit our space which will now cost us even more money. Sure, we could have asked more questions but given that they knew exactly what we were replacing they should have told us about the much deeper dimensions so that we could make an informed choice. The salesperson did seem to genuinely feel bad that this whole thing was totally botched and we were left waiting several weeks beyond promised delivery. But there was zero offer of compensation or any real effort to make us feel better about their company from whom we have been buying appliances for years.

THIS WAS THE MOST PAINLESS THING I HAVE… THIS WAS THE MOST PAINLESS THING I HAVE BOUGHT OVER THE PHONE. EVERYTHING WENT PERFECT RIGHT DOWN TO THE DELIVERY AND PICK UP. I SEARCHED THE WEBSITE FOR THE MODEL I WANTED AND THEN CALLED TO ORDER AND PAYMENT WAS MADE, DELIVERY WAS SET UP AND DONE AND DONE.

Easy breezy My recent purchase of a washer and dryer was easy breezy from start to finish. I knew what I wanted and called the sales person, Bruce who was professional and courteous and answered all my questions and followed through each time I had a request. Both of the delivery men were friendly, safety oriented, careful and informative.