Communication was awful Communication was awful. They didn't tell me they weren't coming for our scheduled installation as I waited having changed my work schedule. When finally they were coming, I only found out because I called to ask and again had to change my work schedule to accommodate their lack of communication. The range we purchased doesn't properly fit our space which will now cost us even more money. Sure, we could have asked more questions but given that they knew exactly what we were replacing they should have told us about the much deeper dimensions so that we could make an informed choice. The salesperson did seem to genuinely feel bad that this whole thing was totally botched and we were left waiting several weeks beyond promised delivery. But there was zero offer of compensation or any real effort to make us feel better about their company from whom we have been buying appliances for years.

Refrigerator fix Mike and his helper fixed my refrigerator in two easy visits and did a thorough job explaining what went wrong with it. Overall a easy experience and happy with the end result!

We've been doing business with DeWaard… We've been doing business with DeWaard & Bode for 20+ years. During that time we have purchased multiple appliances for several homes and always with every purchase or service call they have always exceeded our expectations. When in the market for something new, we highly recommend Jeff Kok. His knowledge and professional handling of our transactions where always top priority with excellent service.

David Ihlan and DeWaard and Bode were… David Ihlan and DeWaard and Bode were recommended to us by friends who replaced their whole kitchen. David understood the issues that Point Roberts folks have and took it on with relish. We were extremely satisfied with our appliances. However, we think the stove may be smarter than us. We are getting through it - it took us 45 min. to figure how to cook a frozen pizza the first time we used it. I have referred another friend to David and I believe she has purchased 2 appliances through David.

New Washer/Dryer We recently purchased a new LG washer and dryer from the Burlington, WA location for DeWaard & Bode. We really enjoyed the service at the store. The delivery went very smoothly. The two men that came were professional and neat. We have had a lot of difficulties with deliveries in the past, so it was a welcome relief to have a smooth delivery experience.