Great space heater! We had converted our daylight basement into an apartment for my mom, but being a basement it does stay a bit cooler than upstairs. I purchased the Turbro electric log with thermostat to help keep her living room area a bit cozier and it works great! The controls are very easy to understand and the unit kicks out some pretty good heat. As a bonus, the customer service is next to none. These people go above and beyond & really stand behind their product!!

I ordered my Turbro Eternal Heater from…Amazon I ordered my Turbro Eternal Flame Fireplace Heater from Amazon. Great product. I had a problem with the remote control as it did not work. Contacted Turbro with my issue and they were all over it! Apologized for the issue and had a replacement remote sent to me right away. Britany in customer service was fantastic to work with and followed back up with me to make sure everything was good. Enjoying the new fireplace heater!

Coolbeans On searching for a AC unit, l purchased this brand that l have never heard of. I'm thankful that l found one that met our needs. Had an issue with the remote and the staff helped me with it quickly. Shout out to Nicole and Britany for their help. If l ever need help with anything concerning my AC, l will call. Blessings Turbro.

We researched several fireplace options… We researched several fireplace options but ended up going with Turbro. They had the cleanest looking fireplace and I liked the features. Got it on sale, great! Got it delivered and it worked great for quite awhile. Then the control button for the heater stopped working. Emailed customer service and sent them the serial number. A week later they sent us a replacement unit, told us to keep the original. Not sure how they can afford to do that, but I’m not complaining. Great customer service, prompt and respectful. Would definitely buy from them again. Thanks

I purchased the TURBRO I purchased the TURBRO - TS25 on Amazon. Great heater, looks terrific and functions great. Unfortunately, after one year the heater and blower failed. I contacted customer service and received a same day response. After a few friendly and short email exchanges, they shipped me a new unit. And even confirmed with me that it was received and was working properly. Literally the best customer service experience I've even had. Highly recommend.