Carey
AUAmazing Support and warranty Amazing Support and warranty replaced the whole system when we had trouble trying to get things worked out and now everything is running like it should. Many times we had to correspond with very different time zone and nearly always we were able to work out a suitable time to suit both Yorahome support and myself.
Andrew
AU6550 Pro Jim has been working through an issue we had and was able to get the 6550 Pro working again through looking at a few videos we sent and narrowing the problem down. We have three Yora Home products (2 x lasers and 1 x Silverback CNC) and the reason we purchased them was the warranty and support they offer. Good job guys Andrew & Melissa
Courtney Petersen
GBOutstanding Customer Support The customer service of this company has been unmatched by a long shot. They go above and beyond to help trouble shoot any issues you are having as well as give you clear step by step instructions to help solve the problem. They quickly get back with you and even on a Saturday night after hours, it wasn't more than an hour that I waited before I got a response. I would recommend YoraHome not only for the outstanding products but the outstanding customer support.
Jim Conway
GBThe customer service team is very… The customer service team is very helpful and they will be able to assist you in every way. Jim and Angie we so helpful and patient with me. Anything you need from the support team they are always willing to help.
Gill
GBExcellent support I had a problem with my Silverback, emailed, got great support then a call ... and a fix. Brilliant service, thank you